Case Study

ID Document verification service helps achieve 60% improvement in results

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Customer Situation

1dentity is a global organization leading the way in remote biometric digital identity authentication systems. 1dentity serves clients with a secure platform that authenticates physical identities and documentation in real-time.

In order to serve their clients with a secure identity verification service, 1dentity and Mint AI have come together to provide 1dentity clients with a powerful and accurate document and data extraction, face comparison, and government database verification service – all in one simple real-time call.

 

Business Challenge

  • Inaccuracies in document extraction and capturing
  • Errors in matching ID photographs to a government database
  • Failures in calls to system resulting in increased costs
  • Low quality documents resulting in failed attempts
  • Lack of integration into third party systems

 

Benefits of using Computer Vision API Services

  • Remote, fast and easy validation of any person
  • Option to perform Liveness checks ensure that the verified person is present and not being faked
  • Verify clients using the official Home Affairs database
  • REST service for simple integration into existing processes
  • Classification confidence and accuracy
  • Process low quality photographs of documents
  • Full Auditing and logging
  • Local provider providing improved services

A large telecoms company performs 20,000 ID document verification calls per month. Before switching to Mint, there was a 24% failure rate in detecting faces, extracting data and other failure cases.

Using Mint’s advanced AI technology, the failure rate has dropped to 14% – a 60% improvement.

 

How it works

  • Scan an ID or document into system
  • Information extracted and matched with Home Affairs database for verification
  • Personal information and picture of person matched with Home Affairs database
  • Verification complete and records kept on file